Privacy policy
Identification of the person responsible for the treatment

• Company: CITY - Conventions in the Yard, Lda (hereinafter “CITY Lda”)

• Headquarters: Avenida Humberto Delgado, nº210, 4800-158, Guimarães

• VAT: 510 855 555

• Contact Data Protection Officer:

Information and Consent

The Personal Data Protection Act (hereinafter “LPDP”) and the General Data Protection Regulation (Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, hereinafter “RGPD”) ensure the protection of natural persons with regard to the processing of personal data and the free movement of such data.

Under the law, "personal data" is considered to be any information, of any nature and regardless of the respective support, including sound and image, relating to an identified or identifiable natural person, so the protection does not cover the data of legal persons.

By accepting this Privacy Policy, the user provides his informed, express, free and unambiguous consent to the personal data provided through the websites and https://www.comic-con are included in a file under the responsibility of CITY Lda, whose treatment under the terms of the LPDP and RGPD complies with the appropriate technical and organizational security measures.

CITY Lda maintains a database with the registration of its customers. The data contained in this database are solely the data provided by themselves at the time of registration, being collected and processed automatically, under the terms approved by the National Data Protection Commission, by CITY Ltd, the entity responsible for the corresponding file.

Under no circumstances will information be requested on philosophical or political beliefs, party or union affiliation, religious faith, private life and racial or ethnic origin, as well as data relating to health and sexual life, including genetic data.

Under no circumstances will we carry out any of the following activities with the personal data provided to us through this website:

- Transfer to other people or other entities, without the prior consent of the data subject;

- Transfer outside the European Economic Area (EEA) without the prior consent of the data subject.

Purposes of Personal Data Processing

The personal data that we process through this page will only be used for the following purposes:

- Sales processing (ticketing);

- Communication with customers and clarification of doubts;

- Processing of information requests;

- Complaints processing;

- Statistical analysis activities;

- Check, maintain and develop systems and statistical analysis;

- Direct marketing communications - newsletter (if you have consented to the processing of your personal data for this purpose);

- Invitation to events organized by CITY Lda;

- Prevention and fight against fraud;

- Request for comments on purchased products or services;

- Conducting satisfaction surveys;

- Responding to requests for information that come to us through the “Contacts” form on our website;

- Reception by email of spontaneous applications, for specific vacancies and even by recruitment agencies;

- Reception of press accreditation applications and respective information management;

- Management of exhibitors and artists’alley;

- Human resource Management.

CITY LDA guarantees the confidentiality of all data provided by its customers. Notwithstanding the fact that CITY LDA collects and handles data in a secure manner and prevents its loss or manipulation, using the most perfected techniques for this purpose, we inform you that the collection in an open network allows the circulation of personal data without conditions of security, at the risk of being seen and used by unauthorized third parties.

The user consents to accessing information relating to the service contracted with CITY Lda in order to be able to offer additional services to the contracted party.

When collecting personal data, except in the fields where indicated otherwise, the user may voluntarily provide personal data, without the lack of response implying a decrease in the quality or quantity of the corresponding services (unless it is indicated something else). However, the lack of response to the data, considered mandatory, will imply the impossibility of accessing the service for which the data was requested.

If you do not agree with the above conditions, CITY Lda cannot contract with the user through its website.

Assignment of Personal Data

In order to comply with the object of this website, CITY Lda will transfer your personal data to other entities, which will process them, for the following purposes:

- Payment management and processing activities;

- Provision of contracted services.

The entities to which CITY Lda will assign your personal data to be processed under the terms referred to above will have the following nature:

- Insurance entities;

- Third parties related to the provision of contracted services;

- Payment processing and management entities.

Security Measures

CITY Lda declares that it has implemented and will continue to implement the technical and organizational security measures necessary to guarantee the security of the personal data provided to it, in order to prevent its alteration, loss, processing and/or unauthorized access, having taking into account the current state of technology, the nature of the data stored and the risks to which they are exposed.

CITY Lda guarantees the confidentiality of all data provided by its customers either in registration or in the process of purchasing/ordering products or services. The collection and processing of data is carried out in a secure manner and that prevents its loss or manipulation. You can verify that your browser is secure if the lock symbol appears or if the address starts with https instead of http.

Personal data are treated with the level of protection legally required to ensure their security and prevent their alteration, loss, processing or unauthorized access, taking into account the state of technology, the user being aware and accepting that the measures of Internet security is not impregnable.

CITY Lda, whenever accessing any personal data, undertakes to:

- Store them through legally required security measures, of a technical and organizational nature, that guarantee their security, thus preventing unauthorized alteration, loss, treatment or access, in accordance with the state of technology at any time, the nature of the data and the possible risks to which they are exposed;

- Use the data exclusively for the purposes previously defined;

- Make sure that the data are processed only by the workers whose intervention is necessary for the provision of the service, and they are bound by the duty of secrecy and confidentiality. If there is a possibility that the information may be disclosed to third parties, they must be obliged to keep the due confidentiality in accordance with the provisions of this document.

Commercial and Promotional Communications

One of the purposes for which we process personal data provided by users is to send electronic communications with information relating to commercial and promotional communications.

Whenever we make a communication of this type, it will be directed exclusively to users who have expressly authorized them in advance.

In accordance with the provisions of Decree-Law no. 7/2004, of January 7th, if the user wishes to stop receiving commercial or promotional communications from CITY Ltd, he may request the opposition of the service by sending an email to the following address:

Exercise of Rights

In accordance with the provisions of the LDPD and the RGPD, the user may exercise at any time their rights of access, rectification, deletion, limitation, opposition and portability, upon request by any of the following means:

Post office: Avenida Humberto Delgado, nº210, 4800-158, Guimarães


If the user wishes, at any time, to no longer be part of the CITY Ltd database, he may exercise this right through these contacts.